Privacy Policy

At Prime AI, powered by DiscoverTix, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. By using our platform, you agree to the practices outlined in this policy. Our goal is to provide you with a secure and seamless experience while respecting your privacy.

We collect information necessary to deliver our services, such as your name, email address, and payment details. This data helps us process ticket bookings, send confirmations, and provide personalized event recommendations. Rest assured, we only collect the information you provide voluntarily or that is essential for our platform’s functionality.

Your data is stored securely and protected using advanced encryption and industry-standard security protocols. We take all reasonable precautions to prevent unauthorized access, alteration, or disclosure of your information. Regular audits and updates ensure that our systems meet the highest security standards.

We do not sell or share your personal information with third parties for marketing purposes. However, certain data may be shared with trusted partners solely to fulfill your ticketing requests. These partners are contractually obligated to maintain the confidentiality and security of your information.

Our platform may use cookies to enhance your user experience by remembering your preferences and improving website functionality. These cookies do not store sensitive information, and you can manage or disable them through your browser settings. Please note that disabling cookies may affect certain features of our platform.

You have the right to access, update, or delete your personal information at any time. If you have any questions or concerns about your data or our privacy practices, please contact our support team. We are dedicated to addressing your concerns and ensuring a secure and trustworthy experience on Prime AI.

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