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Terms & Conditions

Welcome to SaaS Digital Services! By engaging with our services, including booking a session, purchasing digital solutions, or using our website, you agree to abide by these Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, please refrain from using our services.

 

1. Booking and Payments

  • SaaS Digital Services requires a non-refundable deposit of [specify amount or percentage] upon booking to secure your project or service slot. This deposit will be applied toward the total fee.

  • The remaining balance must be paid on or before the project completion date.

  • Accepted payment methods include.

  • Clients may reschedule services with at least [specify notice period, e.g., 48 hours] notice. Failure to provide notice may result in forfeiture of the deposit, with exceptions considered for emergencies.

 

 

2. Cancellations and Refunds

  • SaaS Digital Services reserves the right to reschedule projects due to unforeseen circumstances such as technical issues or force majeure. In such cases, clients will be notified promptly and offered an alternative date.

  • Refunds are generally not provided due to the non-refundable deposit policy. Exceptions may be considered for extenuating circumstances at our discretion.

 

 

3. Intellectual Property & Usage Rights

  • Copyright Ownership: All digital content, including designs, software, and marketing materials, is copyrighted by SaaS Digital Services.

  • Clients are granted a limited, non-exclusive license for personal or business use as agreed upon in the project scope.

  • Commercial use of digital products, including resale or redistribution, requires a separate licensing agreement.

  • By engaging with our services, you grant SaaS Digital Services permission to showcase completed work in our portfolio, marketing materials, or website. If you wish to withdraw consent for specific content, you may do so in writing.

 

 

4. Client Responsibilities & Conduct

  • SaaS Digital Services maintains a professional environment and expects all clients to engage in respectful communication.

  • Any inappropriate or disruptive behaviour may result in termination of services without a refund.

  • Clients must provide all necessary materials, information, and approvals on time to avoid delays in project delivery.

 

 

5. Service Delivery & Revisions

  • Standard project delivery timeframes will be specified in the service agreement (e.g., 2-4 weeks for UI/UX designs, 4-6 weeks for website development).

  • Clients will receive professionally designed and optimised digital solutions based on industry best practices.

  • Requests for additional edits beyond the agreed scope may incur extra charges, subject to discussion.

  • SaaS Digital Services reserves the right to select and finalise deliverables in accordance with our artistic and technical standards.

 

 

6. Limitation of Liability

  • While we strive to provide exceptional digital solutions, final outcomes may vary due to external factors beyond our control, such as market trends, platform restrictions, or third-party service limitations.

  • SaaS Digital Services is not liable for any direct or indirect damages, including financial loss, due to service usage.

  • Our total liability is limited to the amount paid for the service in question.

 

 

7. Data Security & Privacy

  • We implement industry-standard security measures to protect client data and digital assets.

  • However, SaaS Digital Services cannot be held liable for data loss due to unforeseen technical failures or cyber threats.

  • For details on how we collect, store, and use personal data, please refer to our Privacy Policy.

 

 

8. Changes to These Terms

  • SaaS Digital Services reserves the right to update or modify these Terms at any time without prior notice.

  • Any changes will be posted on our website, with the "Effective Date" updated accordingly.

  • Continued use of our services after updates signifies acceptance of the revised terms.

 

 

9. Governing Law & Dispute Resolution

  • These terms are governed by the laws of [specify jurisdiction].

  • In case of disputes, both parties agree to resolve issues through mediation or arbitration before pursuing legal action.

  • Each party is responsible for its own legal costs.

 

 

10. Contact Us

For questions or concerns regarding these Terms, please contact us via [contact details].

By booking a service or using our digital solutions, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing SaaS Digital Services!

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